Basic Online Training on Grievance Redress Mechanisms (Updated October 2020)

This online training will explore in-depth the design, operations, and roles of Grievance Redress Mechanisms including interactive exercises, exemplary cases and additional useful material for accountability practitioners.

Abstract

This course is primarily designed for Grievance Redress Mechanisms of Direct Access Entities of the GCF. However, individuals and institutions interested in learning more about accountability, redress and handling grievances and complaints are also encouraged to participate.